Privacy Policy

Effective date: August 1, 2026

OT Freight Services LLC respects the privacy of visitors to this website and authorized users of OT Nexus.

Information we may collect

• Information voluntarily provided when contacting us.
• Account and contact information for authorized OT Nexus users.
• Mobile phone numbers and SMS consent records when an authorized user enables operational SMS notifications.
• Basic technical information needed to operate and secure our systems.

How we use information

• To provide freight brokerage, logistics coordination, and internal operational services.
• To operate, secure, support, and improve OT Nexus.
• To deliver operational notifications requested by an authorized user.
• To respond to inquiries and legal or security obligations.

Mobile information and SMS consent

Mobile phone information, SMS opt-in data, and messaging consent are used only to provide requested operational notifications. We do not sell this information. We do not share mobile information or messaging consent with third parties or affiliates for marketing or promotional purposes. Service providers may process information only as necessary to deliver and support the requested service.

Information sharing

We may share information with service providers that help us operate technology, communications, security, and business services, or when required by law.

Data retention and security

We retain information only as reasonably necessary for operational, legal, security, and recordkeeping purposes and use safeguards designed to protect it.

Your choices

Authorized users may disable SMS notifications through OT Nexus or reply STOP where supported.

Contact

OT Freight Services LLC
3400 International Airport Dr., Suite 700
Charlotte, NC 28208
privacy@otfreightservices.com
704-831-6407